Terms of Use & Privacy Policy

Effective Date: 05-Feb-2025

At House of Scent Lomas, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store. By using our website, you consent to the practices described in this policy.

1. Information We Collect

    We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment information when you make a purchase or contact us.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
• Cookies: Small data files stored on your device to enhance your browsing experience.

2. How We Use Your Information

  We may use the information we collect for the following purposes:    

• To process your orders and manage your account.
• To communicate with you about your orders, promotions, and updates.
• To improve our website, products, and services based on user feedback.
• To send you marketing communications (with your consent).
• To analyze usage trends and gather demographic information.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  
• Legal Compliance: We may disclose your information when required by law or to protect our rights and safety.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure. We cannot guarantee the absolute security of your information.

5. Your Rights

    You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal information.
• Deletion: You may request that we delete your personal information, subject to legal obligations.
• Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

6. Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information. You can choose to have your computer warn you each time a cookie is being sent or turn off cookies altogether. If you disable cookies, some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

House of Scent Lomas
CONTACT@LOMASPERFUME.COM
+91 8401844454